Frequently Asked Questions
Know about the product and billing. Answers to your questions about our drug and alcohol testing services.
What types of drug tests do you offer?
We offer a wide range of tests, including urine, hair, saliva, EtG alcohol, and DOT drug tests, as well as specialized panels like the 16-panel test with Fentanyl for opioid detection.
How quickly will I receive my test results?
Most standard test results are available within 24-72 hours. Specialized tests may take longer. You will be notified via email when your results are ready.
Are your test results court-admissible?
Yes, all our drug test results are legally defensible and court-admissible, following strict chain-of-custody procedures to ensure accuracy and integrity.
Are your labs certified?
Absolutely. All our partner laboratories are fully certified by SAMHSA (Substance Abuse and Mental Health Services Administration) and other relevant regulatory bodies, ensuring the highest standards of quality and compliance.
How do I find a testing location near me?
You can use the \"Find Labs Within 25 Miles\" button or enter your zip code in the search bar at the top of this page to locate the nearest walk-in lab.
How do I change my account email?
To change your account email, please log in to your portal and navigate to the \"Account Settings\" or \"Profile\" section where you can update your contact information.